Frequently Asked Questions

Traditional Swedish massage involves direct skin contact using oils for fluidity. If you'd like to keep some or all clothing on, we can adjust to your comfort. You'll be covered with blankets and sheets the session, with only the area being massaged exposed. Feel free to discuss any concerns with your Well Daze therapist; no question is silly. You'll undress and dress in complete privacy before and after the treatment.

Our cancellation policy requires 24 hours' notice to cancel an appointment. If you can't provide this, please notify us as early as possible. While we understand emergencies occur, late cancellations may incur fees at your therapist's discretion. Additionally, if you're late, the missed time will be deducted from your appointment. We value mutual respect for time and appreciate your understanding.

Jane (Our booking system) doesn't actually store credit card information within your client file. All information is stored in an alternative secure location. Similar to how banks store their information. Only your last 4 digits are visible for any of our therapists.

Massage therapy shouldn't hurt, but deep tissue treatments may increase intensity. Please communicate your pain levels with your Well Daze therapist. If the pressure exceeds your comfort, let us know. Gentle massage is often more beneficial, allowing muscles to relax before deeper work, rather than pushing past your limits.

Online booking is the best way to book an appointment with us. We do not have a receptionist on staff, and our phone is answered by our therapists in between treatments. Which means we can't always guarantee the quickest response if we are having a very busy day. If you have appointment related questions or concerns emailing your Well Daze Collective therapist directly is recommended. All email addresses are linked on the practitioner page of the website. 

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Relax! At Well Daze Massage and Health Studio, you're in a judgment-free zone. To prepare for your massage, please drink water to stay hydrated, take a warm shower to enhance circulation, and arrive smoke-free to maintain a pleasant environment for everyone.

We do not offer direct billing or submit any bills to insurance companies. You will be required to pay upfront for your treatment and we send you an electronic receipt for submission to your insurance company for reimbursement.